Pricing

Pay for outcomes, not seats.

Real free tier. Tier baseline + usage pricing for messages and AI.
No surprise bills — wallet auto-topup with caps.

All prices in ZAR · VAT inclusive · cancel anytime

Starter

Free forever. BYO Meta credentials. 1...
R0
forever — no card
Free forever. BYO Meta credentials. 1 connection, 1 000 messages/month.
  • 1 WhatsApp connection
  • 500 contacts
  • 1,000 messages / mo
  • 3 agent seats
  • 3 published flows
  • No AI nodes
  • No broadcasts
Start free

Scale

For enterprises — unlimited agents, 2...
R1,999 /mo
+ usage above plan
For enterprises — unlimited agents, 25 connections, 100k contacts, AI-built-in.
  • 25 WhatsApp connections
  • 100,000 contacts
  • 250,000 messages / mo
  • Unlimited agent seats
  • Unlimited published flows
  • AI Respond + knowledge base
  • Broadcasts + drip campaigns
  • REST API access
Start Scale
Enterprise & agency

Built for banks, regulated industries, and multi-client agencies.

SSO, dedicated infrastructure, custom data residency, hands-on onboarding, and a named CSM. For volume above 500k messages/mo or compliance regimes beyond the standard DPA — we build the contract around you.

  • Everything in Scale tier
  • SSO (SAML / OIDC)
  • Dedicated infrastructure
  • Data residency · SA / EU
  • Custom DPA + MSA
  • 99.9% uptime SLA
  • Named CSM + Slack channel
  • Source escrow option
Uptime SLA99.9%
Audit retentionNegotiated
Response timeNamed CSM
ImplementationHands-on
Typical cycle2-4 weeks
Usage above plan
Pay only for what you use, above your tier allowance.
R 0.05–0.15
per WhatsApp message (varies by category)
From Meta
conversation fees billed by Meta directly
BYO key
AI tokens billed by provider directly
Full comparison

Every feature, every plan.

See exactly what's included where. Click any plan to start.

Feature StarterR0 GrowthR499/mo ScaleR1,999/mo
Connections
BYO Onboarding Wizard Customer pastes their own Meta credentials.
Managed Embedded Signup Onboard via our Tech Provider relationship.
Flow builder
Visual Flow Builder Access to the drag-and-drop canvas.
Send Text Node
Send Template Node
Send Media Node
Send Interactive Node Buttons / list messages.
Capture Reply Node
Branch Node
Delay Node
Set Variable Node
HTTP Call Node Outbound HTTP — premium tier (abuse vector).
Handoff to Agent Node
AI Respond Node Bot reply via AI, RAG-grounded.
AI Classify Node Intent detection branching.
AI Translate Node
Flow Versioning + Rollback
Preview Simulator
Flow A/B Testing
Inbox
Shared Inbox
Inbox Assignment Round-robin and manual.
Conversation Notes
Conversation Tagging
AI Conversation Summary Uses ai.conversation_summary.
Templates
Template Editor
Template Media Headers
Quick-reply + CTA Buttons
Template Broadcasts
AI Template Writer
Team & access
Team Invitations
Custom RBAC Roles
SAML / OIDC SSO
API
Outbound REST API
Customer Webhooks
Analytics
Analytics Dashboard
Analytics Exports
Long-term Analytics Retention
Flow Funnel Drop-off
Wallet
Wallet Auto-topup
Growth tools
Referral Program
Marketplace Publishing
QR Code Generator
wa.me Link Generator
Website Chat Widget
Drip Campaigns
Leads
Lead Management
Lead Assignment
Broadcasts
Broadcast Campaigns
Scheduled Broadcasts
Segment Builder
Contacts
Custom Contact Attributes
Contact Deduplication / Merge
Contact Import / Export
Agency
Agency Mode
Agency White-label
Agency Custom Domain
AI
AI Flow Runtime (ai_respond node)
AI Intent Classification
AI Flow Builder Assistant
AI Template Writer
AI Translation
AI Knowledge Base RAG
In-app AI Assistant
Conversation Summary
Bring-Your-Own-Key
Limits
Max WhatsApp Connections 1 5 25
Max Flows 3 25 Unlimited
Max Team Seats 3 10 Unlimited
Max Contacts 500 10,000 100,000
Max Messages / Month 1,000 25,000 250,000
Max Templates 10 100 Unlimited
Concurrent Conversations 50 500 Unlimited
AI Completions / Month 5,000 50,000
AI Flow Generations / Month 50 500
In-app AI Queries / Month 50 500 Unlimited
Knowledge Documents 100 1,000
Knowledge Storage MB 250 2,500
Knowledge URL Crawls 10 100
Broadcasts / Month 20 200
API Calls / Day 10,000 Unlimited
Outbound Webhooks 10 Unlimited
Agency Child Accounts
Flow Templates Published 10 Unlimited
Daily Spend Cap (cents) NULL/-1 = no cap. Unlimited Unlimited Unlimited
Per-conversation AI Cap (cents) Unlimited Unlimited Unlimited
Pricing FAQ

The questions everyone asks.

What does "usage above plan" mean?

Each plan includes a baseline allowance (X connections, Y contacts, Z messages). Above that, you pay per-message at our rate card (R 0.05–0.15 each, varying by category). Bills draw from your wallet — top up manually or set auto-topup with a monthly cap so a runaway flow can never blow the budget.

Is the Free tier really free? Forever?

Yes. Not a trial — a perpetually free plan. 100 contacts, 1,000 messages/month, 1 connection, 2 published flows. Plenty for a hobby project, a one-person side business, or someone evaluating the platform with a real number. Upgrade when volume grows.

Do you charge for inbound messages?

No. Inbound is always free. You only pay for messages your team or flows send out, and only above your plan allowance.

What about Meta's WhatsApp fees?

Meta bills you directly for conversation fees. Because you bring your own Meta credentials, those fees stay between you and Meta — we never mark them up or add a layer.

Can I change plan anytime?

Yes. Upgrades take effect immediately; downgrades take effect at the end of your current billing period. We pro-rate on upgrades so you only pay the difference.

Do you grandfather existing plans?

Yes. Plans are versioned. The price you signed up at is the price you keep, forever, unless you actively migrate to a new plan version. We never retroactively change pricing.

Do you offer non-profit / educational discounts?

Yes. 50% off Growth and Scale for verified NPOs and educational institutions. Get in touch via the contact page with your registration number.

What payment methods do you accept?

Card (Visa / MasterCard) via Stripe, EFT, and SnapScan. Enterprise can be invoiced annually on net-30 terms.

Can I export my data if I leave?

Yes — every contact, every flow definition, every conversation history, every audit log row. JSON or CSV, your choice. No lock-in.

What if I outgrow Scale?

That's Enterprise. We tailor a quote based on volume, support expectations, residency requirements, and SSO/SAML needs. Usually a 2-4 week sales cycle.

Start with Free.
Upgrade when it pays for itself.

No credit card needed for the free tier. Connect your number, build a flow, send a real message — all in one sitting.